1. Information We Collect

We may collect the following categories of information:

• Personal Information: Name, phone number, email address, shipping address, billing address, and any details you provide while placing an order or contacting us.
• Order Information: Product details, order history, delivery information, and transaction details.
• Payment Information: Payments are processed by secure third-party payment providers. We do not store full debit card, credit card, or banking credentials on our servers.
• Technical Information: IP address, browser type, device type, time zone, and website usage information.
• Communication Information: Messages sent through email, WhatsApp, contact forms, social media, or customer support channels.

2. How We Use Your Information

We use your information for legitimate business purposes, including:

• To process, confirm, and deliver your orders
• To provide customer support and respond to your inquiries
• To send order updates, shipping updates, and service-related communication
• To improve our website, user experience, and product offering
• To detect, prevent, and investigate fraud, abuse, or unauthorized activity
• To comply with applicable legal, tax, accounting, and regulatory obligations
• To send promotional communication only where permitted by law or where you have consented

3. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to improve performance, understand visitor behavior, remember preferences, and support marketing activities. You may control cookies through your browser settings, but disabling them may affect certain website functions.

4. Sharing of Information

We do not sell your personal information. We may share limited information with trusted third parties only when necessary, including:

• Payment processors
• Shipping and logistics partners
• Technology, hosting, and website service providers
• Professional advisors such as legal, tax, or compliance consultants where necessary
• Authorities or regulators if legally required

These third parties receive only the information reasonably necessary for their role and are expected to protect it appropriately.

5. Data Security

We take reasonable administrative, technical, and organizational measures to help protect your information from unauthorized access, misuse, loss, disclosure, or alteration. However, no online system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to fulfill orders, provide support, maintain records, comply with legal obligations, resolve disputes, and enforce our policies.

7. Your Rights

Depending on applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete data
• Request deletion of your data, subject to legal and operational obligations
• Withdraw consent for marketing communication

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, terms, or content of those third-party platforms.

9. Children’s Privacy

Our website is not directed toward children. We do not knowingly collect personal information from children without appropriate legal basis or parental consent where required.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised “Last Updated” date.

11. Contact Us